Privacy Policy for Marquette Escape Games

Effective Date: January 1, 2025

Marquette Escape Games is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information, including information collected through SMS messages. By using our services, you agree to the terms below.

1. Information We Collect

We may collect:

  • Contact Information: Your name, phone number, and email address.

  • Booking Details: Information related to your reservations and game participation.

  • Messages: SMS, phone, or email communications with us.

2. How We Use Your Information

We use your information to:

  • Process bookings and provide customer support.

  • Send updates, confirmations, and reminders.

  • Respond to questions and support requests.

  • Send promotional messages (if you agree to receive them).

3. SMS Messages

  • By providing your phone number, you agree to receive SMS messages about bookings, updates, and promotions.

  • You can stop promotional messages anytime by replying "STOP."

  • Standard messaging rates may apply.

4. Sharing Your Information

We do not sell or share your information, except:

  • When required by law.

  • With service providers who help run our business (e.g., booking platforms, SMS services), under strict privacy agreements.

5. How We Protect Your Data

We use security measures to keep your personal information safe from unauthorized access or misuse.

6. Your Rights

  • You can request to view, update, or delete your personal information by contacting us.

  • You can opt out of marketing messages at any time.

7. Changes to This Policy

If we update this Privacy Policy, we will post the changes on our website with the new effective date.

8. Contact Us

If you have any questions, please contact us:

Marquette Escape Games
130 W. Washington Street L4
Marquette, Michigan 49855
hello@marquetteescapegames.com
906-275-2056

By using our services, you agree to this Privacy Policy.

 

Marquette Escape Games SMS Terms & Conditions

Effective Date: January 1, 2025

By providing your phone number to Marquette Escape Games, you agree to receive SMS messages regarding bookings, updates, and promotions. Message frequency may vary. Standard message and data rates may apply.

1. Consent & Opt-In

By opting into our SMS services, you agree to receive text messages, including:

  • Booking confirmations, reminders, and updates.

  • Important notifications about your scheduled game.

  • Promotional offers and special deals (only if you opt in).

2. How to Opt Out

You can unsubscribe at any time by replying "STOP" to any message.

  • After unsubscribing, you will no longer receive SMS communications.

  • If you experience issues opting out, contact us at hello@marquetteescapegames.com.

3. Message & Data Rates

Standard message and data rates may apply based on your mobile carrier. Marquette Escape Games is not responsible for any additional charges from your service provider.

4. Privacy & Data Security

  • We do not sell or share your personal information.

  • Your phone number will only be used for authorized SMS communications.

  • For more details, see our Privacy Policy.

5. Support & Contact Information

Message frequency may vary, but you can expect to receive messages no more than twice a week.

For help, reply "HELP" to any message or contact us:

Marquette Escape Games
130 W. Washington Street L-4, Marquette, MI 49855
hello@marquetteescapegames.com | 906-275-2056

By using our SMS services, you agree to these Terms & Conditions.